Best Auto Repair, Hixon

CONTACT US

423-855-3436 | 4606 Hixon Pike

CODE OF ETHICS

CODE OF ETHICS, Hixon, TN

As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

S & S Auto Repair Hixon Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IDENTIFIX
ASE Master Technician
ASA (Automotive Service Association)
Interstate
TECH-NET Professional Auto Service - Trans
Car Care Aware

TESTIMONIALS

reviewicon
Love the friendly atmosphere and the professional staff. Always considerate of our safety and our budget as well.
, 05/05/2020
reviewicon
The staff at S&S are extremely knowledgeable and professional. The owners and staff are 100% honest. Last thing...they know how to repair and maintain Asian automobiles.
, 05/05/2020
reviewicon
I appreciate the fact that S & S Auto monitors my car's service record and offers suggestions on what should or needs servicing. I've always heeded their advice, and I continue to drive a 20-year old vehicle that runs very smoothly. However, they do make it hard for me to want to sell this Honda when I can't find a reason to part from it!
, 05/05/2020
reviewicon
They did a great job will use again.
, 05/05/2020
reviewicon
We love having our vehicles serviced by S & S. It's nice to have confidence in the people who work on your vehicles. We have found S & S to be honest, professional, and very capable of keeping our vehicles in top shape! We are lifelong customers.
, 05/05/2020